Payment Policy

Last Updated: October 22, 2026

At Rongini.com, we aim to provide a convenient and secure payment experience for our customers across Bangladesh. All prices and payments are listed in Bangladeshi Taka (BDT / ৳).

1. Accepted Payment Methods

Depending on availability at checkout, we accept the following payment methods:

  • Cash on Delivery (COD)
  • bKash
  • Nagad
  • Visa
  • Mastercard
  • American Express (AMEX)
  • Discover
  • Diners Club International
  • JCB

Available online payment options will be displayed during checkout.

2. Payment Timing

  • Online Payments: Payment must be completed during checkout.
  • Cash on Delivery (COD): Payment is due when your order is delivered.

3. Payment Confirmation

Online orders are subject to successful payment confirmation where applicable. Please ensure your payment details are correct and keep your transaction confirmation for reference.

4. Failed or Unsuccessful Payments

If your payment fails or is not confirmed, you may try again or contact our support team for assistance. Please avoid making repeated payments for the same order without checking the status of your previous transaction.

5. Cash on Delivery Charges

COD orders are subject to the applicable regular delivery charge. No separate COD fee is specified in this policy.

6. Refunds

Approved refunds, where applicable, are handled according to our Return and Refund Policy and the requirements of the relevant payment provider.

7. Customer Support & Contact Information

If you have any questions about our Payment Policy or need help with a payment, please contact our support team:

  • Store Name: Rongini
  • Physical Address: House 47, Road 05, Sector 12, Uttara, Dhaka-1230, Bangladesh
  • Phone Number: +880 1518-935426
  • Email: support.rongini@gmail.com
  • Response Time: We respond to all email inquiries within 24 business hours.

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